STUDIO FAQ
Looking for answers about GWX On Demand or live Virtual Training? Check out our Digital FAQ.
FIRST TIME BOOKING A SESSION?
First-time contenders can take an intro session for a discounted rate. Book here.
WHERE CAN I PARK?
Santa Monica:
There are two large public parking lots nearby: one on 14th and Wilshire, and the other on Euclid and Wilshire (both just south of the intersection). There is also plenty of metered street parking surrounding the facility (free after 6PM). Please observe all parking regulations.
Century City:
There are two large parking structures located in Westfield Century City; one on Santa Monica Blvd and the other on the corner of Santa Monica Blvd and Avenue of the Stars.
HOW LONG HAVE YOU BEEN OPEN?
Gloveworx officially opened its doors in Santa Monica in May 2015. The World Trade Center location opened in January 2019.
WHERE CAN I FIND THE WEEKLY SCHEDULE?
All time slots for our training sessions are available on our location pages, found here. Questions? Connect with us by email to learn more about our various private and group training sessions.
WHAT ARE THE DIFFERENT TYPES OF SESSIONS YOU OFFER?
We have both private and group training sessions that fit your needs. Visit our location pages to learn more about which option is the right fit for you.
DO YOU CHARGE FOR WRAPS/GLOVES?
Standard wraps are a $6 charge. Gloves are $2 to rent or complimentary if you have a membership. If you’re feeling like a pro and would prefer to have some of your own gear, Gloveworx wraps and gloves are available for purchase on our shop or in-studio.
HOW FAR IN ADVANCE SHOULD I ARRIVE TO THE STUDIO BEFORE MY SESSION BEGINS?
Seasoned contenders should arrive at least 10 minutes prior to their session to meet with their coaches and get wrapped. New contenders should arrive at least 15 minutes prior to their session to sign their waiver, get wrapped and to get acquainted with the facility.
WHEN ARE THE FIRST AND LAST SESSIONS FOR EACH DAY?
Session times may vary daily, so please check the full schedule on our locations pages. For questions about our schedule, please contact the studio.
HOW CAN I KEEP TRACK OF THE SESSIONS I'VE USED AFTER BECOMING A MEMBER?
We use a platform called Mindbody that keeps track of your sessions, which you will be able to access through your account. You can also call the studio for an update on your account.
WHAT IS YOUR CANCELLATION POLICY?
You can cancel a small or large group session up to 12 hours before the start of the session. You can cancel on your Gloveworx MindBody account or by calling the studio. You can cancel a Personal Training session up to 24 hours before your session by letting your coach know before you are charged for the session.
WHAT IS YOUR REFUND POLICY?
Gloveworx does not offer refunds on contender purchases. If contenders cancel before the deadlines (outlined above), they will be credited the session back into their account.
WHAT SHOULD I WEAR FOR MY WORKOUT AT GLOVEWORX?
Typical athletic clothes to move and sweat. Sneakers are required.
WHAT AMENITIES DOES GLOVEWORX HAVE IN THEIR STUDIOS?
We have fully stocked showers, towel service, water filtration system to fill up water bottles, sale of water/sports drinks, large private restrooms, electronic lockers, and cubbies. Email us at [email protected] and we can help you get started!
WHAT ARE YOUR MEMBERSHIP AND PRICING OPTIONS?
Gloveworx membership and pricing options vary by location. Please view the schedule on your studio location of choice for Gloveworx membership and pricing options.
